TASeHealth Messaging (SECCI)
A bit of background information and what is happening in this space?
How do you manage clinical reports back from specialists and allied health providers you have referred patients to? Currently you are most likely to receive this information via regular mail and fax. So, do you keep copies in paper patient files, or have a staff member stack, then scan this information so it can be stored against patient files in your patient database such as Medical Director or Best Practice?
As we know, the so called ‘paperless practice’ is difficult to achieve and it would seem paper is going to be around for some of the things we do for some time yet. Having said this, General Practice certainly gets more than it’s fair share of information that needs to be sorted and attached to the right patient file. Yes it can be filed in paper patient files and yes it can be scanned as a ‘PDF’ or picture file and stored in your patient database.
But, both these solutions can take a significant amount of staff time, and can be a source of a lot of time delays – especially in bigger practices. Another issue that is not quite so obvious is scanning of paper documents and then storing them in clinical software is not necessarily the most efficient way of maintaining records. It takes staff time as mentioned above, but also scans of paper files take up a relatively large amount of storage space in your database.
Much of the clinical information about patients can now be received from specialists, allied health providers and diagnostic services electronically. Secure messaging in a service that allows you and other medical professionals to transfer patient information safely over the Internet. With the use of encryption to send then de-encryption to receive clinical information, your patient information is safe whilst in transit.
Once received, it loads into your clinical software ready for you to view and action if necessary. If you currently use email this way of receiving clinical information will be familiar to you. With ReferralNet – you know who it is from, what it is about and because the format of the message it will automatically match up to the right patient record n your clinical database software.
Secure Messaging has been in Tassie for a couple of years. It is fair to say that in the early days there were a few ‘teething problems’. These have now been ironed out and we now have a safe, secure, reliable and fast system you can tap into. With some exceptions, it is able to seamlessly integrate with most clinical software you are using.
With every increasing numbers of GPs on the system and now specialists also keen to send clinical information to you about your patients in this format, the Division can help.
If you would like more information about ReferralNet, whether it suits your practice, how to get it installed and get staff up and running please contact the Division on 03 6331 9296 or
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